Bluetooth not working

Gabriel

OMG Member
Joined
Nov 24, 2020
Messages
17
I'm facing some problem with my Bluetooth on my Computer. I checked the info from device manger and there's a yellow exclamation point, i clicked on it and got the following error


Code:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.
 

Gabriel

OMG Member
Joined
Nov 24, 2020
Messages
17
You're using laptop or a PC ?

Its my laptop. It was working fine before my daughter mess up with it. She was watching animes videos and then come with this problem.
i have doubt she did something with it
 

Julian

OMG Member
Joined
Nov 24, 2020
Messages
11
Its my laptop. It was working fine before my daughter mess up with it. She was watching animes videos and then come with this problem.
i have doubt she did something with it

Well probably she disable it. You can enable wit it the following steps
  • Select the Start button, then select Settings > Devices > Bluetooth & other devices.
  • Select the Bluetooth switch to turn it On or Off as desired.
 

Gabriel

OMG Member
Joined
Nov 24, 2020
Messages
17
Well probably she disable it. You can enable wit it the following steps
  • Select the Start button, then select Settings > Devices > Bluetooth & other devices.
  • Select the Bluetooth switch to turn it On or Off as desired.
I tried to enable it with your steps but unfortunately it didn't help me. I think my Bluetooth is damage
 

Gabriel

OMG Member
Joined
Nov 24, 2020
Messages
17
What is the name of your Bluetooth adapter?
I am not sure about it but i hope this picture can help
G8-S14cy6p-Ur-ZPnott9-Tx-SDNZ0ry4l-Tvv-BA.png
 

Gabriel

OMG Member
Joined
Nov 24, 2020
Messages
17
I don't see any button on my laptop. I think i am making some mistake to finding it can you help me ?
i am using
DELL vostro 1500
s-l640.jpg
 

Floris

I'm just me :) Hi.
Staff member
Joined
Jan 1, 2001
Messages
60,096
Oh my bad, thanks my problem is solved now. I wasn't aware about the Bluetooth button. I will take care more next time thanks

That sucks when something isn't working. Thanks for asking - glad there were people that were able to help. Good to read it's resolved.
 
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