Bluetooth not working

Gabriel · Nov 24, 2020

I'm facing some problem with my Bluetooth on my Computer. I checked the info from device manger and there's a yellow exclamation point, i clicked on it and got the following error

Code:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.

Julian · Nov 24, 2020

You're using laptop or a PC ?

Gabriel · Nov 24, 2020

Julian said:
You're using laptop or a PC ?

Its my laptop. It was working fine before my daughter mess up with it. She was watching animes videos and then come with this problem.
i have doubt she did something with it

Julian · Nov 24, 2020

Gabriel said:
Its my laptop. It was working fine before my daughter mess up with it. She was watching animes videos and then come with this problem.
i have doubt she did something with it

Well probably she disable it. You can enable wit it the following steps

Select the Start button, then select Settings > Devices > Bluetooth & other devices.
Select the Bluetooth switch to turn it On or Off as desired.

Gabriel · Nov 24, 2020

Julian said:
Well probably she disable it. You can enable wit it the following steps

Select the Start button, then select Settings > Devices > Bluetooth & other devices.

Select the Bluetooth switch to turn it On or Off as desired.

I tried to enable it with your steps but unfortunately it didn't help me. I think my Bluetooth is damage

Theodore · Nov 24, 2020

What is the name of your Bluetooth adapter?

Gabriel · Nov 24, 2020

Theodore said:
What is the name of your Bluetooth adapter?

I am not sure about it but i hope this picture can help

Theodore · Nov 24, 2020

Gabriel said:
I am not sure about it but i hope this picture can help

You daughter disable the Bluetooth from your laptop by pressing the Bluetooth button. re-press the button and it come back to normal

Gabriel · Nov 24, 2020

I don't see any button on my laptop. I think i am making some mistake to finding it can you help me ?
i am using
DELL vostro 1500

Easton · Nov 24, 2020

Gabriel said:
I don't see any button on my laptop. I think i am making some mistake to finding it can you help me ?
i am using
DELL vostro 1500

Gabriel · Nov 24, 2020

Easton said:

Oh my bad, thanks my problem is solved now. I wasn't aware about the Bluetooth button. I will take care more next time thanks

Floris · Nov 24, 2020

Gabriel said:
Oh my bad, thanks my problem is solved now. I wasn't aware about the Bluetooth button. I will take care more next time thanks

That sucks when something isn't working. Thanks for asking - glad there were people that were able to help. Good to read it's resolved.

Bluetooth not working

Gabriel

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Julian

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Gabriel

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Julian

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Gabriel

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Theodore

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Gabriel

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Theodore

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Gabriel

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Easton

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Gabriel

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Floris

I'm just me :) Hi.

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